WEBVTT

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[MUSIC PLAYING]

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Program management, people
management, and training.

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I have the opportunity to manage
a fully functioning HR office,

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who executes all aspects of HR.

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Performing the day-to-day
operational HR processing,

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systems, and record functions.

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Really doing the necessary
and the critical work

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that every citizen needs.

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My role of hiring the best
and brightest people--

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it impacts the missions
of other agencies.

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It impacts the United
States, because we're

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hiring these people, and
then in turn, they're

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delivering a service
to the public.

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My job is to train superheroes.

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We have 800 of
them where I work,

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and my job is to provide
training and development

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opportunities for them.

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It's important to
remain coachable.

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You're [INAUDIBLE].

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We really want to understand and
build relationships with you,

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so taking that to
the next level.

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Find a quality mentor, someone
who will not only provide you

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career advice, but
most importantly, they

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encourage, motivate, and push
you beyond your comfort zone

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to reach your
greatest potential.

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I like implementing new things.

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I like making things
more efficient.

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I like fixing what's broken.

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You need to get good
at three things.

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One is gap analysis,
understanding performance gaps,

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understanding competency gaps.

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And then you need to get
good at closing those gaps.

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And the last thing would
be the evaluation process,

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and that's checking
and making sure

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that the gap that you tried
to close in fact did close.

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When you see a problem,
come to your management

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with a solution.

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You will have successes,
and you will have failures.

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And my advice to you is,
just commit to the grind,

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because at the
end of the day, we

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need talented, ambitious
quality HR specialists.