Two men installing a server

IT Specialist (Sys Admin)

This position is available in the following series:

Position Overview

Do you want something more than just a job, do you want a career? Consider applying as a Systems Administrator. As a System Administrator you will be involved in managing the software and hardware involved with running an enterprise class computer network, to include exposure to new and emerging technologies. System Administrators are responsible for the planning, installation, and maintenance of complex IT systems that support DOI’s mission. These positions are also responsible for implementing established IT Cybersecurity guidelines to ensure that DOI’s systems are safe and secure. These duties include, but are not limited to administering operating systems, enterprise applications, virtualization platforms, networking systems, databases, and web content.

This position is represented at the following bureaus

Bureau of Indian Affairs
Bureau of Land Management
Bureau of Ocean Energy Management
Bureau of Reclamation
Bureau of Safety and Environmental Enforcement
Office of the Secretary
National Park Service
Office of Surface Mining Reclamation and Enforcement
U.S. Fish and Wildlife Service
U.S. Geological Survey

Candidate Description

The ideal candidate has a strong attention to detail, works well independently, and is well versed in problem solving to develop or propose strategic alternatives, to include researching and adopting new technologies. Knowledge of the organization’s mission, programs, and business practices, coupled with organizational skills and interpersonal skills that facilitate productive working relationships and an ability to convey complex computer concepts and information to customers. 

Specialty Areas

  • Administering operating systems
  • Enterprise applications
  • Virtualization platforms
  • Networking systems
  • Databases
  • Web content.

Work Environment

The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Some employees may occasionally be exposed to uncomfortable conditions in such places as research facilities.

Minimum Education Requirements

Please see the Individual Occupation Requirements on the OPM website.

Career Level Requirements

Responsibilities by Level

  • Mid:

    • Skill in setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks).
    • Knowledge of the organization’s mission, programs, business practices, customers, and IT infrastructure.
    • Knowledge of set up and maintenance of a system or specific components of a systems (for example, installing, configuring, and updating hardware and software).
    • Knowledge of, and skill in applying IT security principles and methods and IT security regulations, policies, and requirements.
    • Skill in analytical reasoning sufficient to participate in individual and team research and problem-solving assignments.

  • Journey:

    • Drafts and/or develops operational policies, procedures, requirements, and practices for all IT systems.
    • Coordinates with the Office of the Chief Information Officer on the development of systems and application policies guidelines, standards, requirements, and procedures.
    • Recommends ways to optimize the operability, functionality, and security of the Department’s enterprise systems.

  • Senior:

    • Regularly leads implementation teams researching and developing recommendations for major modifications to established operations in order to improve efficiency or operational performance.
    • Leads DOI deployment of technology and standard operating procedures for a variety of IT systems.
    • Generates and runs simulation models for future applications, evaluating and verifying impacts on the current and planned enterprise IT architecture.

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Strengths by Level

Mid
Journey
Senior
  • Accountability
    Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Attention to Detail
    Is thorough when performing work and conscientious about attending to detail.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Compliance
    Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Creative Thinking
    Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Customer Service
    Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Decision Making
    Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Influencing/Negotiating
    Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Information Management
    Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Interpersonal Skills
    Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Learning
    Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Oral Communication
    Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Organizational Awareness
    Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Partnering
    Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Problem Solving
    Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Project Management
    Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Reasoning
    Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Resilience
    Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Strategic Thinking
    Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Teaching Others
    Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on how to perform tasks; acts as a mentor.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Teamwork
    Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Technical Competence
    Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Writing
    Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
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    Mid 9-11
    Journey 12-13
    Senior 14-15