Human Resources Management
Position Overview
People are DOI’s most valuable resource, and Human Resources professionals make sure DOI has the best quality, well trained, and highly motivated workforce of any government agency.
This position is represented at the following bureaus
Candidate Description
The ideal candidate is a person who can develop and implement creative, results-driven solutions for recruitment, retention, career development, compensation, benefits, and employee and labor-management relations. The ideal candidate takes a partnership and consultant approach, balancing attention to detail and an intrinsic care for DOI employees with laws, regulations, and policies.
Specialty Areas
- Classification
- Compensation
- Employee Benefits
- Employee Relations
- HR Development
- Information Systems
- Labor Relations
- Performance Management
- Recruitment and Placement
Work Environment
Mostly indoors, in an office setting.
Minimum Education Requirements
Please see the Administrative and Management Group Qualification Standard on the OPM website.
Career Level Requirements
Responsibilities by Level
Entry: Communicating basic HR information and procedures to customers by researching and gathering information from HR systems and documents
Mid: Providing authoritative advice on complex HR program areas such as recruiting and placement, position classification, employee and labor management relations, personnel security, compensation, and benefits.
Journey:
- Developing and interpreting agency performance management policy
- Developing legislative recommendations
- Training employees or managers on complex HR program areas
Senior:
- Creating, planning and managing unique and evolving HR functions
- Managing a large program area or an entire HR office
Strengths by Level
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AccountabilityHolds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Attention to DetailIs thorough when performing work and conscientious about attending to detail.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Client Engagement/Change ManagementKnowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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ComplianceKnowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Computer SkillsUses computers, software applications, databases, and automated systems to accomplish work.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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ConfidentialityRespect and adhere to ethical principles regarding data protection and confidentiality, while using sound judgment and maintaining accountability regarding any information (documents, conversations, agency action, etc.) obtained as part of the professional activity.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Conflict ManagementManages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Continual LearningAssesses and recognizes own strengths and weaknesses; pursues self-development.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Creative ThinkingUses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Creativity and InnovationDevelops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Customer ServiceWorks with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Data AnalysisKnowledge of the principles, methods, and processes used to analyze data and datasets, including investigating trends or anomalies, establishing relationships, and identifying patterns.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Decision MakingMakes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Digital CollaborationUses digital tools, technologies, or social media for communication, knowledge sharing, and collaborative processes; works with others to construct and create resources and knowledge, or provide services, in a digital environment.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Education and TrainingKnowledge of teaching, training, research, making presentations, lecturing, testing, and other instructional methods.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Equal Employment OpportunityKnowledge of laws, rules, regulations, concepts, principles, and practices related to equal employment opportunity to ensure employers do not discriminate against employees and job applicants based upon certain characteristics, such as age, race, color, creed, sex, religion, and disability.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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FlexibilityIs open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Human Capital ManagementBuilds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Human ResourcesKnowledge of human resources concepts, principles, and practices related to human resources disciplines (for example, information systems, classification, compensation, recruitment and placement, employee benefits, employee development, performance management, employee relations, labor relations).Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Influencing/NegotiatingPersuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Information ManagementIdentifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Integrity/HonestyContributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Interpersonal SkillsTreats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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LearningUses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Legal, Government, and JurisprudenceKnowledge of laws, legal codes, court procedures, precedents, legal practices and documents, Government regulations, Executive orders, agency rules, Government organization and functions, and the democratic political process.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Leveraging DiversityFosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Oral CommunicationExpresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Organizational AwarenessKnows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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PartneringDevelops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Planning and EvaluatingOrganizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Problem SolvingIdentifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Project ManagementKnowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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ReadingUnderstands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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ReasoningIdentifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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ResearchKnowledge of the scientific principles, methods, and processes used to conduct a systematic and objective inquiry; including study design, collection, analysis, and interpretation of data; and the reporting of results.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Self-ManagementSets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Strategic ThinkingFormulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Stress ToleranceDeals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Supporting DiversityMaintains an open mind regarding different ideas, opinions, values, and beliefs; recognizes own worldview and understands its influence on interactions with others; incorporates a variety of viewpoints to help accomplish work goals; contributes to an inclusive work environment with equal treatment of individuals across all demographic (for example, race, gender) and social (for example, culture) groups.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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Teaching OthersHelps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on how to perform tasks; acts as a mentor.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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TeamworkEncourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
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WritingRecognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.Show Tool TipEntry 7Mid 9-11Journey 12-13Senior 14-15
Common Pathways
Candidates who made this career change most commonly held these occupations...
Human Resources Assistance
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Miscellaneous Administration and Program
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Management and Program Analysis
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Where We Are
DOI employs people at more than 2,400 locations across the United States and territories. Use the Position Locator tool to see where current DOI employees work. To check for job opportunities, scroll down and click "See jobs on USAjobs.gov."