Management and Program Analysis

GS-0343

Position Overview

DOI relies on management and program analysts to analyze, evaluate, and improve critical operations, procedures, and processes that support the DOI mission. Management and program analysts tackle a wide range of responsibilities at DOI, from working on short-term special projects to evaluating and managing long-term programs. They are responsible for developing, evaluating, and revising programs to meet DOI’s goals.

This position is represented at the following bureaus

Bureau of Indian Affairs
Bureau of Land Management
Bureau of Ocean Energy Management
Bureau of Reclamation
Bureau of Safety and Environmental Enforcement
Office of the Secretary
National Park Service
Office of Surface Mining Reclamation and Enforcement
U.S. Fish and Wildlife Service
U.S. Geological Survey

Candidate Description

The ideal candidate works well with people and has a keen attention to detail. He or she enjoys doing research and is capable of evaluating critical feedback. Writing, analytical, project planning/management and automated systems skills are important. Some positions require an in-depth knowledge of particular program areas or processes.

Work Environment

Mostly indoors, in an office setting. Some outdoor field work can be necessary to ensure programs are being properly applied and followed.

Minimum Education Requirements

Please see the Administrative and Management Group Qualification Standard on the OPM website.

Career Level Requirements

Responsibilities by Level

  • Mid:

    • Studying, analyzing and improving business processes
    • Preparing assessments and evaluations on effectiveness of operations
    • Recommending solutions to management problems  

  • Journey:

    • Planning and overseeing comprehensive management studies
    • Developing policies, procedures and guidance
    • Assessing complex management processes and systems
    • Preparing legislative recommendations
    • Developing plans and proposals for major business process changes  

  • Senior:

    • Managing the integration of operations into an effective business program
    • Serving as a senior consultant on major initiatives, policies, or programs
    • Collaborates with other program areas on cross-organizational initiatives  

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Strengths by Level

Mid 9-11
Journey 12-13
Senior 14-15
  • Accountability
    Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Attention to Detail
    Is thorough when performing work and conscientious about attending to detail.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Customer Service
    Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Decision Making
    Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • External Awareness
    Identifies and understands economic, political, and social trends that affect the organization.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Interpersonal Skills
    Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Oral Communication
    Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Problem Solving
    Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Project Management
    Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Reasoning
    Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Teamwork
    Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
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    Mid 9-11
    Journey 12-13
    Senior 14-15
  • Writing
    Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
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    Mid 9-11
    Journey 12-13
    Senior 14-15

Common Pathways

Candidates who made this career change most commonly held these occupations...

Less Common Pathways (<2%)

Where We Are

DOI employs people at more than 2,400 locations across the United States and territories. Use the Position Locator tool to see where current DOI employees work. To check for job opportunities, scroll down and click "See jobs on USAjobs.gov."

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