Facility Operations Services
Position Overview
Facilities Operations Specialists have broad responsibility for construction, maintenance, repairs and general upkeep of grounds, security systems, utilities, reservoirs, trails, roads, buildings and other structures. They oversee and ensure expert stewardship of DOI assets and facilities to ensure the public can continue to use, enjoy and benefit from them far into the future.
This position is represented at the following bureaus
Candidate Description
The ideal candidate applies knowledge of trades including mechanical, electrical, HVAC, plumbing, and carpentry with an understanding of contracting, budget and project planning. Decisiveness, strong communication skills, and attention to detail are important.
Work Environment
Work is performed both in an office setting and outdoors operating, repairing and maintaining equipment and managing employees involved in construction, maintenance and repair work at various sites.
Minimum Education Requirements
Please see the Individual Occupation Requirements and the Administrative and Management Positions Group Qualification Standard on the OPM websites.
Career Level Requirements
Responsibilities by Level
Mid:
- Inspecting buildings, roads, grounds to assess conditions
- Identifying and prioritizing need for preventive and corrective maintenance
- Coordinating funding for maintenance requirements
- Leading seasonal staff assigned to specific repair, improvement or installation projects
Journey:
- Developing annual and long-range plans for repairs and preventative maintenance for fleet vehicles such as trucks, van, backhoes, boats, and excavators
- Coordinating and implementing plans for projects involving requirements for managing hazardous materials and ensuring environmental compliance
- Investigating and evaluating the design and construction of specialized buildings and support systems at a facility
- Negotiating and collaborating with representatives of state agencies and historical groups on restoration projects
- Developing and managing budgets for construction or maintenance
Senior:
- Overseeing large, complex maintenance departments for sites with multiple and diverse facilities
- Advising top management officials and developing high level policies, recommendations and initiatives for facility management
Strengths by Level
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AccountabilityHolds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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ComplianceKnowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Conflict ManagementManages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Customer ServiceWorks with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Decision MakingMakes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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FlexibilityIs open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Interpersonal SkillsTreats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Oral CommunicationExpresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Planning and EvaluatingOrganizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Problem SolvingIdentifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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TeamworkEncourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.Show Tool TipMid 7-11Journey 12-13Senior 14-15
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Technical CompetenceUses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.Show Tool TipMid 7-11Journey 12-13Senior 14-15
Common Pathways
Candidates who made this career change most commonly held these occupations...
Maintenance Mechanic
Equipment, Facilities, and Services
Engineering Equipment Operating
- 0018 - Safety and Occupational Health Management
- 0023 - Outdoor Recreation Planning
- 0303 - Miscellaneous Clerk and Assistant
- 0318 - Secretary
- 0341 - Administrative Officer
- 0342 - Support Services Administration
- 0343 - Management and Program Analysis
- 0344 - Mgmnt And Program Clerical And Assistance
- 0346 - Logistics Management
- 0401 - Natural Resources Management and Biological Sciences
- 0404 - Biological Science Technician
- 0408 - Ecology
- 0460 - Forestry
- 0482 - Fish Biology
- 0485 - Wildlife Refuge Management
- 0525 - Accounting Technician
- 0801 - General Engineering
- 0802 - Engineering Technician
- 0807 - Landscape Architecture
- 0808 - Architecture
- 0830 - Mechanical Engineering
- 0850 - Electrical Engineering
- 0856 - Electronics Technical
- 1101 - General Business and Industry
- 2003 - Supply Program Management
- 2805 - Electrician
- 2810 - High Voltage Electrician
- 3414 - Machining
- 3603 - Masonry
- 4102 - Painting
- 4607 - Carpentry
- 4701 - Misc Gen Maint And Oprtns Work
- 4742 - Utility Systems Repairing - Operating
- 5003 - Gardening
- 5201 - Miscellaneous Occupations
- 5301 - Misc Industrial Equipment Maintenance
- 5334 - Marine Machinery Mechanic
- 5409 - Water Treatment Plant Operating
- 5701 - Misc Transportation/mobile Equip Oper
- 5703 - Motor Vehicle Operating
- 5782 - Ship Operating
- 5803 - Heavy Mobile Equipment Mechanic
Where We Are
DOI employs people at more than 2,400 locations across the United States and territories. Use the Position Locator tool to see where current DOI employees work. To check for job opportunities, scroll down and click "See jobs on USAjobs.gov."